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[FIXED] Zoom Crashing on Windows 11/10 - Tips - Driver Easy - Question Info
Why is zoom not responding on my laptop -
Why Is My Zoom Meeting Not Responding? – Systran Box -
Search the community and support articles Windows Windows 10 Search Community member. I am using a lot more Zoom lately, but there is a very annoying problem that keeps repeating. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. If you hear an audio echo or feedback, there are three possible reasons why. Someone could have both computer and telephone audio active at the same time.
In this case, ask them to either hang up on the telephone call or exit the PC-based audio during the conference by clicking the up arrow icon next to the microphone icon and choosing Leave Computer Audio.
Computer or telephone speakers might be too close to each other. Ask the two people that are too close to each other to move apart or shut a door. You could also ask one of them to leave the audio conference or mute audio on their device; though muting by itself may not always be as effective in reducing the echo.
Using headphones helps reduce the echoing effect, too. Multiple computers with active audio could be in the same conference room. Again, ask the two people that are too close to each other to move apart or close a door. You can also ask one of them to leave the audio conference, mute audio on their device, or wear headphones. Lagging and freezing usually indicate a problem with your internet connection. On a mobile device, move to an area with a better connection to see if this helps.
On PCs, stick with a wired Ethernet connection, if possible. Aim for the right internet speeds for a successful video chat. When talking with multiple people in a team setting, you want the upload speed around 1Mbps and the download speed around Kbps.
You can always check your current speeds with a quick internet speed test. If the speeds are undesirable, repeat Solution 1. Also, you can check out our tips on how to increase internet speed. To access these options, click the cog icon Settings on the main screen of the Zoom desktop app, or click the arrow icon within the video camera icon during a call and then select Video Settings on the pop-up menu. Make the switch to a different WiFi host if possible.
Online speed tests, such as nperf, Speedtest, or Comparitech, can be used to determine your Internet bandwidth.
If your WiFi hotspot needs to be fixed, you can contact your corporate IT department. Opening Hours : Mon - Fri: 8am - 5pm. Restart your computer. You will need to reinstall Windows Zoom. Use a Zoom alternative. You can close other applications that have access to your camera by clicking on the ones you want to close. If the crashing issue is not resolved, check out the next fix. According to some Zoomers, rolling back the camera driver makes their webcam works smoothly and gets Zoom back on track.
You can give it a shot to see how things go. After the process completes, reboot your PC for the changes to take effect. Then launch the Zoom client. If the crashing issue persists, take a look at the fixes below. To fix Zoom crashing and avoid other potential program issues, you should always update your device drivers to the latest version.
And here are two safe ways for you:. Be sure to choose only drivers that are compatible with your Windows version. Driver Easy will automatically recognize your system and find the correct drivers for your hardware, and your Windows version, and it will download and install them correctly:. Restart your computer and launch Zoom to test. The built-in integrated graphics card on your PC is usually not powerful to manage demanding apps and games and can cause them to crash.
AMD users can follow this guide to configure switchable graphics in Radeon settings.
The most common Zoom problems and how to fix them now | Digital Trends.
Was this reply helpful? Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I am using a lot more Zoom lately, but there is a very annoying problem that keeps repeating. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :.
Cancel Submit. If all else fails, uninstall the software. The next time you try to join or start a virtual meeting, the web browser client should download the software for you. You also can manually install the software from Zoom. Another common problem with Zoom is an audio echo during a meeting. If you hear an audio echo or feedback, there are three possible reasons why. Someone could have both computer and telephone audio active at the same time.
In this case, ask them to either hang up on the telephone call or exit the PC-based audio during the conference by clicking the up arrow icon next to the microphone icon and choosing Leave Computer Audio. Computer or telephone speakers might be too close to each other.
Ask the two people that are too close to each other to move apart or shut a door. You could also ask one of them to leave the audio conference or mute audio on their device; though muting by itself may not always be as effective in reducing the echo. Using headphones helps reduce the echoing effect, too. Multiple computers with active audio could be in the same conference room. Again, ask the two people that are too close to each other to move apart or close a door.
You can also ask one of them to leave the audio conference, mute audio on their device, or wear headphones. Lagging and freezing usually indicate a problem with your internet connection.
On a mobile device, move to an area with a better connection to see if this helps. On PCs, stick with a wired Ethernet connection, if possible. Aim for the right internet speeds for a successful video chat. When talking with multiple people in a team setting, you want the upload speed around 1Mbps and the download speed around Kbps. You can always check your current speeds with a quick internet speed test. If the speeds are undesirable, repeat Solution 1. Also, you can check out our tips on how to increase internet speed.
To access these options, click the cog icon Settings on the main screen of the Zoom desktop app, or click the arrow icon within the video camera icon during a call and then select Video Settings on the pop-up menu. Sharing your screen is an important part of many Zoom calls. Sharing your screen takes up a lot of bandwidth. Use a wired connection, if available, for the best performance. Your meeting will then start with only audio, freeing up bandwidth. Your video will not be automatically turned on.
When sharing your screen, the viewer can request remote control to help you troubleshoot or explain a process more clearly. This tool is listed as Request Remote Control under View Options and can be accessed at any time while sharing the screen. Chances are, the sharer host is not agreeing to the request for remote control. A notification will pop up on their screen, and they must choose Allow to enable remote control. The sharer host may be interrupting the process.
Technically, the person sharing their screen can stop the remote control at any time by clicking their mouse. Always leave the host computer alone while the viewer client assumes remote control. You could be on the wrong device.
Another common problem is not being able to receive email messages from Zoom. This can include notifications and activation emails. These can take up to 30 minutes to arrive and may take longer.
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